• Our privacy policy

Privacy Policy

Last updated: 6 January 2026
This Privacy Policy explains how we collect, use, store and share personal data when you use our website, contact us, or otherwise interact with Cabanco.
1) Who we are
Cabanco (“we”, “us”, “our”) is the data controller for personal data processed under this Privacy Policy.
Contact (privacy enquiries): hello@cabanco.co.ukRegistered office: Pontygafel Farm, Glandwr, Whitland, SA34 0YD
Company number (if applicable): 11890259
If you have questions about this policy or want to exercise your data protection rights, email hello@cabanco.co.uk.
2) The personal data we collect
We may collect and process:
a) Information you give us
  • Identity and contact details (name, email address, telephone number)
  • Enquiry details (message content, product interest, site location details you choose to share)
  • Marketing preferences (whether you opt in or opt out)
  • Any information you send us by email or via forms
b) Information we collect automatically when you use the website
  • Technical data (IP address, browser type and version, device identifiers, operating system)
  • Usage data (pages viewed, clicks, time on page, referring pages)
  • Cookie and similar technology data (see Cookies section)
c) Information from third partiesIf you engage with us via social media platforms, we may receive limited information depending on your privacy settings on those platforms.We do not intentionally collect “special category” data (such as health or religion). Please do not submit it via our forms or email.3) How we collect your dataWe collect personal data when you:Submit an enquiry form
  • Email us at hello@cabanco.co.uk
  • Subscribe to marketing updates (if offered)
  • Accept or manage cookies via our cookie controls
  • Browse the website (through cookies and server logs)
4) Why we use your data (purposes and lawful bases)
Under UK GDPR, we must have a lawful basis for processing. We use personal data for:
a) Responding to enquiries and providing information
  • Purpose: respond to requests, provide quotes or product details, arrange calls
  • Lawful basis: legitimate interests (customer support and business development) and, where relevant, taking steps prior to entering a contract
b) Providing products and services (if applicable)
  • Purpose: fulfil orders, manage delivery, handle aftercare
  • Lawful basis: performance of a contract (or steps prior to contract)
c) Website security and fraud prevention
  • Purpose: protect the website, prevent misuse, maintain service availability
  • Lawful basis: legitimate interests (security) and, where needed, legal obligation
d) Website analytics and performance
  • Purpose: understand how visitors use the site and improve UX and content
  • Lawful basis: consent for non-essential analytics cookies (and legitimate interests only for strictly necessary operational logs)
e) Marketing communications (if offered)
• Purpose: send updates, offers, product announcements, events• Lawful basis: typically consent (especially for email marketing to individuals), or legitimate interests where permitted for B2B communications, always in line with PECRYou can opt out at any time (see “Your rights and choices”).
f) Legal and compliance
  • Purpose: enforce terms, handle complaints, comply with law
  • Lawful basis: legal obligation and legitimate interests
5) Marketing preferences
If we send marketing emails, we will:
  • Ask for consent where required
  • Include an unsubscribe option in every marketing email
  • Respect opt-out requests promptly
You can also opt out by emailing hello@cabanco.co.uk.
6) Cookies and similar technologies
We use cookies and similar technologies to make the site work and to understand how it is used.
a) Strictly necessary cookiesThese are required for the website to function and cannot be switched off in our systems (for example security, load balancing, cookie preference storage).
b) Optional cookies (only used with your consent)
  • Analytics cookies to measure and improve site performance
  • Marketing cookies to measure advertising effectiveness or personalise ads (if used)
How to manage cookies
  • Use our cookie banner or cookie settings tool (if enabled)
  • You can also manage cookies via your browser settings (blocking some cookies may affect site functionality)
Cookie listBecause cookie sets vary by configuration, maintain a cookie list here (or in a separate Cookie Policy):
  • [ADD COOKIE NAME], provider, purpose, duration, category (necessary/analytics/marketing)
7) Who we share your data with
We may share personal data with trusted third parties only where necessary, such as:
  • Website hosting and infrastructure providers
  • Website analytics providers (if enabled)
  • Email and marketing platforms (if enabled)
  • Customer relationship management tools (if used)
  • Professional advisers (legal, accounting) where necessary
  • Delivery or installation partners (only if relevant to your request)
We require suppliers to protect personal data and use it only for authorised purposes.We do not sell your personal data.
8) International transfers
Some suppliers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as:
  • UK adequacy regulations, or
  • the UK International Data Transfer Agreement, or
  • the UK Addendum to the EU Standard Contractual Clauses
You can ask us for details by emailing hello@cabanco.co.uk.
9) How long we keep your data (retention)
We keep personal data only as long as necessary for the purposes described above.Typical retention periods (adjust to your operations):
  • Enquiry records: up to 24 months after last contact
  • Customer records (if you sell services/products): up to 6 years for tax and legal purposes
  • Marketing subscriptions: until you unsubscribe or we remove inactive contacts (review at least annually)
  • Analytics data: typically 14–26 months depending on configuration
10) Your rights (UK GDPR)
You have rights over your personal data, including:
  • Access to your data
  • Rectification of inaccurate data
  • Erasure (in certain circumstances)
  • Restriction of processing (in certain circumstances)
  • Objection to processing based on legitimate interests, including direct marketing
  • Data portability (in certain circumstances)
  • Withdraw consent at any time where processing is based on consent
To exercise your rights, contact hello@cabanco.co.uk. We may need to verify your identity.
11) Complaints
If you are unhappy with how we handle your data, please contact us first at hello@cabanco.co.uk so we can try to resolve it.You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.
12) Children
Our website is not intended for children and we do not knowingly collect personal data from children.
13) Automated decision-making
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.
14) Security
We use appropriate technical and organisational measures to protect personal data. No system is completely secure, but we take reasonable steps to prevent unauthorised access, loss, misuse, alteration or disclosure.
15) Links to other websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please read their privacy notices.
16) Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.